links for 2009-06-09

  • Here it is, kiddies: the latest iPhone. Just one year after Apple announced the iPhone 3G, the iPhone 3G S has been announced. There is much to love in this update including larger storage options, a faster CPU, HSDPA support and a better camera all for the same price as the current set.

    The OS should now run faster thanks to a 50% bump in CPU speed; it now runs at 600MHz. The system memory has doubled to 256MB as well.

    Apple didn’t forget about the camera – well, sortof. The iPhone 3G S did get an upgrade in that department too, but it’s only with a 3MP camera. It does finally support auto-focus, but it’s still not up to par with other flagship smartphones. Plus, this iPhone can now shoot video at 30 FPS with auto lighting and auto focus.

    (tags: iphone mobile)

  • It sucks to receive complaints. I mean, it is a blow to the ego for sure. But there is a silver lining (or perhaps its platinum)… a complaining customer is an opportunity to improve your service not only for them, but for all future customers. And, if you do it right, you can turn that unhappy customer into your biggest, most vocal fan. Here are 55 tips, donated by TPErs, on exactly how to turn that raging customer into a raving fan:

  • How big is the U.S. venture industry?

    The National Venture Capital Association says that in 2008 there were 882 firms that had raised at least one fund in the last eight years, a substantial drop from 2007 when there were 1,019 fitting that definition.

    Another measure is to look at the number of venture firms that made a U.S. investment in 2008. While that methodology yields a number of active firms – 848 – that is in the same ballpark, it shows a less dramatic decline. But all bets are off this year and next as many funds raised during the tech bubble hit the end of their natural lives.

    (tags: vc)

  • Tense negotiations over the value of warrants held by the Treasury Department could prevent some of the biggest U.S. banks from fully shaking off government ownership after they repay billions of dollars in bailout funds in coming days.

    Some big banks, including JPMorgan Chase & Co are wrangling with officials over the warrants they want to buy back from Treasury, which the government owns in addition to the banks' preferred stock. The banks argue they should get a discount on the warrants because they did not want the money in the first place.

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