Tech icon and Apple CEO Steve Jobs has to be a PR person's worst nightmare. By now, most people who care about Apple's latest iPhone know the device's reception problems. If a person's hand covers the lower left corner of the iPhone 4, then a call will drop off. The culprit appears to be a flaw in the smartphone's antenna, which is integrated in the metal band around the side of the device.
Jobs, and therefore Apple, refuses to acknowledge there's a flaw in the iPhone's design, much to the chagrin of many dissatisfied customers. Apple advises customers not to hold the iPhone in a way that it will drop calls.