… Ecommerce, Internet Security, Economics, and Entrepreneurship

Author: golf Page 21 of 22

buySAFE Hits the 3 Million Bonded Product Listings Milestone

There is big buySAFE news this week.  buySAFE passed the 3 million bonded product listings milestone.  The announcement was made on the buySAFE blog earlier this week.

This is exciting because it means that there are more than 3 million items for sale at buySAFE Shopping and bonded by buySAFE.  The Bonded Items can be found on eBay, Overstock.com Auctions, and TIAS.  In a few weeks, you will begin to see Bonded Items direct from merchants’ website stores.  Obviously, the more Bonded Items avaiable for sale, the better the experience for shoppers looking to buy safely.  Therefore, this exciting news for everyone.

Congratulations to the entire buySAFE team!  Nice work.

How To Avoid PayPal Fraudsters

Ted Richardson at Fraud, Phishing and Financial Misdeeds had a great post last week on "The Art of Defeating a PayPal Scammer – Part II"  It is a good read, and Ted’s tips are right on.

PayPal provides users a number of educational resources including "How to Spot a Spoof".  Also, eBay’s Senior Vice President of Trust & Safety, Rob Chestnut, has written an eCommerce Safety Guide that I have found interesting as well.  You can listen to Rob Chestnut in this BusinessWeek interview, "Fighting Fraud on eBay".

In spite of all the work Rob Chestnut has done over the last few years to combat eBay frauds, emails that appear to come from eBay and PayPal continue to one of the biggest risks to online surfers in 2006.  I personally receive a half dozen fake eBay or PayPal emails a week, and I am not alone.

According to The Arbor Networks Security Blog, eBay and PayPal were the #2 and #3 targets of phishing attacks in the first quarter of 2006.  I have seen other stats that are less severe, but obviously, eBay and PayPal phishing emails are a major risk to consumers.

Obviously, the point here is to be careful when surfing online and reading your email.  I will provide you with my specific tips for avoiding phishing scams later this week.

The Virginia Joint Commission on Technology & Science (JCOTS) Cybercrimes Advisory Committee

I was recently appointed to the Commonwealth of Virginia’s Joint Commission on Technology & Science Cybercrimes Advisory Committee. The general purpose of the advisory committee is to study and advise on key cybercrime issues under consideration by JCOTS and by the Virginia legislature.

The focus for this year’s advisory committee is computer trespass and cell phone spam.
Specifically, we will be studying HB 254 (2006) and HB 1354 (2006) during the 2006 legislative interim.  We will work to determine what changes need to be made, if any, to further refine these bills.

HB 254 ammends the Commonwealth’s existing computer tresspass statute by adding three provisions prohibiting certain forms of spyware. In addition to the three provisions, there was a proposed amendment exempting certain software providers from the three spyware provisions.

HB 1354 attempts to prohibit unsolicited text messages (spam) sent to wireless devices in the Commonwealth. However, both the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA) regulate certain types of messages sent to wireless devices. This advisory committee will need to determine what types of messages the state may regulate and if there is a sufficient need for regulation at this time.

During our first meeting in late July, the Cybercrimes Committee also discussed ideas on how to combat eCommerce fraud, pharming, phishing and MySpace.com safety problems.

I was very impressed by both the legislators and the citizen advisors. There are a lot of smart folks in Virginia thinking, proactively, about how to make the Internet a safer place for all of us, and I will keep you up to date on our work over the course of the year.

The Cybercrimes Advisory Committee consists of the following members:

Virginia Legislators:

Citizen Members:

Related articles on the Internet:
AuctionBytes
AuctionWire

Nice mention of buySAFE on “Fraud, Phishing and Financial Misdeeds”

Here is a nice blog post about buySAFE.  "Fraud, Phishing and Financial Misdeeds" is a blog dedicated to educating folks about online frauds and the methods for protecting yourself online.  I read it every week, and if you are interested in what the bad guys are doing these days, this is the blog for you.

Help me fight cancer!

The Light The Night Walk is The Leukemia & Lymphoma Society‘s nationwide walk to raise awareness and funds to cure leukemia, lymphoma and myeloma, and improve the quality of life of patients and their families.

My wife and I are participating in the Walk in honor of my father-in-law, who lost a valiant struggle with acute leukemia. Douglas P. Lawless was diagnosed with lymphoma almost 16 years ago. At that time, he was told to get his affairs in order and prepare for the worst. However, he was a fighter and under the treatment advice of an expert, he remained healthy and vibrant for another 15 years. During that time, he was able to see his kids get married, hold and watch his three grandchildren grow and, most importantly, spend time and take many trips with his wonderful wife. Mr. Lawless also played a role in helping to get buySAFE funded and launched.

Douglawless In early 2005, we learned that Mr. Lawless had complications from the chemotherapy required to treat his lymphoma. Last summer, he underwent a stem cell transplant in Boston in an effort to combat these complications. The stem cell transplant was not successful. In the fall, we learned that the complications had morphed into Acute Myeloid Leukemia. There was nothing else the doctors could do and we returned home in October. Mr. Lawless passed away on March 4, 2006. He was 59.

Doug Lawless was a great father and husband, and there isn’t a day that goes by that we don’t miss him and think about him. It was his wish to increase funding for research so that others would not have to endure what he did. To honor his wishes, I am participating in The Light The Night Walk to raise awareness and funds to cure leukemia, lymphoma and myeloma.

Please join our Walk team or make a donation to support my participation in the Light The Night Walk.  Details are below. Thank you in advance for your generous support.  I sincerely appreciate it.

Join my Light The Night team
Anyone who wants to join my team for the Walk can do so online via this registration form.

Make a personal contribution
If you would simply like to make a donation in support of our Walk, or if you would like to more about why we are walking, you can visit my personal Light The Night homepage.

Walk Information
When:  Saturday October 14th, 2006
Where: Freedom Plaza, Washington, D.C.
Who: Anyone who wants to fight cancer is invited to join.  There is no particular level of fitness required.  The walk is approximately 2.5 miles.
How: The organizers encourage every walker to beat the national average amount ($100) by setting their individual goal to at least $150.  Minimum goals/ donations to walk are $25.  My personal goal is  $1,000.
Why: The need for cures is critical: Every five minutes, someone in this country is diagnosed with blood cancer. Every ten minutes, someone dies. Leukemia is the leading cause of cancer death among children and young adults under the age 20.
Fundraising Rewards: All participants raising $100 or more will receive an illuminated balloon and a T-shirt to wear during the Walk.  Walkers raising $300, $500, $1,000, $2,500 or more can receive other exciting gifts.  Visit www.lightthenight.org for more gift information.

The “Steve Woda LinkedIn Profile” is up and running

I spent a few minutes today working on my "Steve Woda LinkedIn Profile".  I love LinkedIn, and I like the idea of having an online profile that folks can refer to if they want to get the basics on who you are.  I have to be honest though, there are too many of these things out there, and it will be nice when one company has become the defacto standard.

This ties into my favorite subject, portable trust and reputation.  The Wall Street Journal discussed portable reputation on 8/2/06, and they mentioned a few of the companies in this space including Trufina and Opinity.  This subject is going to get bigger and bigger this next year, and I expect buySAFE will be leading the charge with its portable trust signal, the buySAFE Seal.

Important Portable Trust & Reputation blogs:
buySAFE blog
Trufina blog
Opinity blog
Rapleaf blog

e-Fluentials are critical to your marketing success

Check out this terrific post on WOMMA’s blog by Andrew Nibley, Chairman and CEO of Marsteller on the subject of how to leverage "e-Fluentials" to market and promote your products.

Andrew is exactly right.  My buySAFE experience has proven to me how important positive e-fluentials are for your business, and this is especially true when launching a new business in a new industry.  e-Fluentials are the folks that will educate the rest of the market on your product.  Just as important is the need to reach out and manage the concerns of negative e-fluentials.  It is obviously common that you won’t agree with these folks, but their perspectives provide valuable learning experiences nevertheless.  I also believe these folks, if ultimately converted, will often become your strongest evangelists in the future.  At buySAFE, this has been critical.

Again, check out Andrew’s insights here.

Seth Godin on the buySAFE Podcast Network

One of my favorite authors is Seth Godin. Recently, buySAFE was able to catch-up with Seth to get his thoughts on eCommerce, permission marketing, buySAFE, and a couple of other interesting tidbits. The buySAFE podcast was pretty interesting for me, and I hope you enjoy it as well.

Although each of his books is a treat, in my humble opinion, I believe Seth Godin’s best work is Permission Marketing. If you haven’t read it, you should. The concepts he outlines terrific for folks that market online in today’s world.

Technorati: Permission Marketing, buySAFE, Seth Godin, Podcast

Del.icio.us: Permission Marketing, buySAFE, Seth Godin, Podcast

Customer service. Is it a lost art?

I recently met a smart, young marketer by the name of Craig Montgomery.  He has a terrific blog covering the subject of marketing, and he recently did a post that I thought was worth thinking about.

Customer service is something that lots of companies talk about, and very few do well.  In this post, Craig talks about Starbucks and the lost art of customer service.

Honestly, as a busy person, customer service (or the lack thereof) influences almost every repeat purchase decision I make. I suspect I am not alone.

Google launches Google Calendar

Well we talked about this back in December, and it has finally happened. Google launched Google Calendar last week. I like it, and I suspect it will gain nice traction. I have used Yahoo’s calendar for a couple of years now, but I have always struggled with the "sharing" functionality. Google’s sharing functionality seems to work flawlessly…so far. This is my favorite part of the product.

Check it out when you get a chance.

Page 21 of 22

Powered by WordPress & Theme by Anders Norén