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France, Luxury Goods, and the Counterfeit Problem

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On March 23, 2007

In buySAFE, eBay, eCommerce, Economics, Surety Bonds, Trust and Safety, Web/Tech

Travis Brown, buySAFE’s General Counsel & VP of International, recently spent a week in France as a guest of the French government.  The purpose of the trip was to learn more about the exploding counterfeit goods industry, and to explain how bonding merchants and buySAFE could significantly mitigate this  huge problem.

I found Travis’ post to be one of the best I have ever read on the issue of counterfeit goods, and I am sure you will agree.  I encourage you to give it a quick read.

"buySAFE Invited By French Government to Help Stop Online Sales of Counterfeit Luxury Goods" by Travis Brown on buySAFE’s blog

I am very interested in your thoughts and insights regarding the counterfeiting issue, so please share.

Related articles and blog posts:
"buySAFE Takes on the Issue of Counterfeit (Knock Off) Merchandise" by Fraud, Phishing and Financial Misdeeds

Wake Up With buySAFE on The Today Show

By

On March 19, 2007

In buySAFE, eBay, eCommerce, Online Fraud, Trust and Safety, Web/Tech

It’s been a lot of fun (not to mention a lot of hard work 😉 to see buySAFE grow from an idea in my head into a company that is changing the face of e-commerce. Knowing how far we’ve come makes it exceptionally rewarding when major, national news outlets cover buySAFE and the impact we are having.

One such news outlet – The Today Show on NBC – will be including buySAFE in a story that will run tomorrow, March 20 shortly after 8:00 a.m. Consumer reporter Janice Lieberman spent the day at buySAFE headquarters last week as part of a piece about the prevalence of counterfeit luxury goods being sold online. With consumers often unknowingly buying knockoff merchandise, it’s tough to know how to protect yourself from becoming a victim.

Fortunately, buySAFE solves this problem. By certifying that a merchant is trustworthy and reputable, identifying the merchant with the buySAFE Seal, and taking the extra step to guarantee the transaction, buySAFE ensures a safe, smooth transaction for consumers every time. Rather than worrying about having bought a fake, shoppers that buy from a buySAFE Merchant can rest easy knowing that they’re dealing with one of the safest merchants anywhere.

I encourage you all to tune in the Today Show tomorrow, March 20th at 8:00 a.m. to see how buySAFE is making e-commerce safer and more efficient for everyone involved.

Auction Fraud Tops FBI’s 2006 Internet Crime Report

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On March 19, 2007

In eBay, eCommerce, Online Fraud, Trust and Safety, Web/Tech

As reported by Fraud, Phishing and Financial Misdeeds, auction fraud continues to be a huge problem.

The FBI has released its 2006 Internet Crime Report, and 45% of the Internet crime complaints in 2006 were for auction fraud.  You can read the Internet Crime Report here.

I have to be quite honest.  I am pretty disappointed in our Internet industry.  I believe there are too many folks willing to ignore this issue in the interest of making millions of dollars in profits.  Consumers continue to bear the brunt of the industry neglect, and in my humble opinion, the thinking is too short-term.  If these problems continue to get worse, it could permanently damage and alter the ecommerce landscape.

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What do Digg and eBay Have in Common?

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On March 18, 2007

In buySAFE, eBay, eCommerce, Online Fraud, Portable Trust & Reputation Signals, Trust and Safety, Web/Tech

Written by Guest Blogger, Lauren Davis – Georgetown Law student

What do Digg and eBay have in common?  Their rating systems are under assault by the fraudsters, and in some cases, this mischief is undermining the systems’ credibility and effectiveness.

There has been a great deal of buzz surrounding a recent article in Wired magazine. The piece, entitled “Herding the Mob,” notes that online retail sites, such as eBay and Yahoo Auctions, and social bookmarking sites, including Digg, del.icio.us, and Reddit, share a common problem: the gaming of their community-based systems.

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MySpace is Your Space. EverybodySpace.com

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On February 19, 2007

In buySAFE, eCommerce, Online Fraud, Portable Trust & Reputation Signals, Trust and Safety, Web/Tech

Written by Guest Blogger, Marc Morel – Director of Product Management, buySAFE

Web 2.0 has been ruling our world for several years now. We have all been posting, rating, blogging, podcasting, and commenting on everything from politics to the latest ball game we went to watch. This is power to the masses. And the world got better. But, did it really? I am not so sure…

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The buySAFE Revolution?

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On February 18, 2007

In buySAFE, Comparison Shopping, eCommerce, Trust and Safety, Web/Tech

Could 2007 be the year for The buySAFE Revolution?  I obviously hope so.

Brian Smith at Comparison Engines recently did a comprehensive post analyzing buySAFE’s prospects in 2007, and I thought you might enjoy the read.

"The buySAFE Revolution – 2007" by Comparison Engines

Brian writes a terrific blog, and if you are interested in eCommerce, you need to regularly check out his insights.

We obviously have a lot of work in front of us, but so far this year, buySAFE has added numerous distribution partnerships that enable tens of thousands of merchants to use buySAFE.  In addition, some of the largest merchants in eCommerce are now using buySAFE on their websites.  I hope I can report back to you this time next year with news that 2007 was, in fact, the year of The buySAFE Revolution!

Related blog posts:
"buySAFE News Update" by Jeff Grass, buySAFE Blog

Google’s Universal Gadgets

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On November 6, 2006

In buySAFE, eCommerce, Google, Web/Tech

Buysafeshoppinggooglegadget Last month, Google expanded their Gadget product so that you can now add Google Gadgets to any web page on the Internet.  The Google Universal Gadget is a big step beyond the previous incarnation that simply allowed you to add the Google Gadgets to your Google Homepage and Desktop.  I didn’t notice this improvement when it was first expanded, so I am bit late to the game.  However, I wanted to point it out to you because I love the product.

Interested developers can build Universal Gadgets by using Google’s API, and then users can take the Google Gadget and put it on any web page.

Here is an example using buySAFE’s Google Gadget.  All I had to do was go the buySAFE Shopping Google Gadget page, tailor the look and feel of the Gadget, and then cut and paste the following HTML code into my post.

<script src=”http://gmodules.com/ig/ifr?url=http://www.
buysafeshopping.com/bss_module.xml&up_showSearch=1&
up_showCategories=1&up_showWatchList=1&up_searchTerm
=diamond&up_category=-1&up_lowprice=&up_highprice=&
up_sellerName=&up_sort=1&synd=open&w=320&h=450&
title=buySAFE+Shopping&border=%23ffffff%7C0px%2C1px
+solid+%23595959%7C0px%2C1px+solid+%23797979%7C0px
%2C2px+solid+%23898989&output=js”></script>

Voila! The buySAFE Shopping Gadget is up and running on my blog page.  Go ahead and do a quick buySAFE Shopping search via the Gadget below.  In my opinion, this is very cool.

It was very easy to create the buySAFE Shopping Google Gadget, and some developers are reporting that it can take less than 5 minutes to create simple Gadgets.  Check it out and have fun!

Related links:
“Google Universal Gadgets for your website released” by Jason S
“Add and Embed Google Universal Gadgets Modules to Websites and Blogs” by My Digital Life

PayPal to the rescue

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On October 18, 2006

In eBay, eCommerce, Web/Tech

Q3 financial results were announced today, and eBay’s profits were up 10%.  That is good news for this battered stock, and it appears that lower taxes and PayPal were the major contributors.

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buySAFE Announces New Partnership With Travelers

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On October 16, 2006

In buySAFE, eBay, eCommerce, Liberty Mutual, Marketing, Overstock.com, Surety Bonds, The Hartford, TIAS, Travelers, Trust and Safety, Web/Tech

Today, buySAFE announced a new partnership with The St. Paul Travelers Companies, one of the largest financial institutions in the world with more than $113 billion in assets.

Travelers_logo_1

The new Travelers relationship adds another major U.S. financial institution to buySAFE’s growing team of business partners.  The Hartford Financial Services Group and The Rutherfoord Companies are major investors in buySAFE, and in 2005, Liberty Mutual Insurance Company joined with buySAFE to provide significant surety bond capacity for buySAFE’s rapidly growing business on eBay, Overstock.com, and TIAS.

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Top 10 Tips to Avoid Phishing Scams and Identity Theft

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On August 20, 2006

In buySAFE, eBay, eCommerce, Online Fraud, PayPal, Trust and Safety, Web/Tech

Earlier this week, I posted on the subject of eBay and PayPal phishing email scams.  It is impossible to completely protect yourself from the bad actors, but I wanted to share with you my recommendations on how to protect yourself from these types of scams.  The following are my top 10 tips on how to avoid phishing scams and identity theft:

1) Never click on the hyperlinks in emails
The text you see as an email hyperlink may be cloaked or hidden.  The cloaked hyperlink could take you to a website that you weren’t planning to visit.  If you aren’t completely sure of the source of the email, you should simply retype the URL directly into your browser.  This is one of the best ways to avoid fake hyperlinks and the threats associated with phishing emails.

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