Why do people shop online? How do they find items, and what factors are important to them in making purchasing decisions? These are some of the questions we set out to explore in our December online-buying survey. Over 900 people took the survey. By aggre
Robert Scoble, he of many thousand friends on Facebook, was suspended from the social network after he used a new Plaxo feature to automatically export the contact info of his Facebook friends. Facebook has now let him back in, but only after the uber-blogger’s brief hiatus created quite the stir in–where else?–the blogosphere. This brings up an interesting question: Do you own your social network? Or does Facebook?
As the holiday shopping season is getting shorter, the biggest procrastinators are men, according to NRF’s 2007 Holiday Consumer Intentions and Actions Survey, conducted by BIGresearch. The survey found that 19.4% of men had yet to begin their holiday sho
Software pirates who peddle their goods on eBay, watch out. A software industry trade group is hoping to entice buyers of counterfeit computer programs to blow the whistle on sellers by offering rewards of up to $500.
AuctionBytes.com, one of my favorite ecommerce news sources, is conducting another survey to study online shopping behavior. The survey explores a number of areas that are important for small business ecommerce merchants to fully understand about their customers. If you have a few extra minutes, I encourage you to complete this survey. Ina Steiner, the editor, will publish the survey results in a few weeks, and I will make sure to share with you as well.
You can complete the survey here >> http://www.surveymonkey.com/s.aspx?sm=vX4t6OvcNW0_2fO8NFL8pFuA_3d_3d
‘Michael Malone filed an antitrust class-action lawsuit against eBay this week under the Sherman Act, alleging eBay "utilizes its nationwide monopoly of the on-line auction market to monopolize the available forms of payment that sellers can use on eBay." eBay controls which payment methods sellers may advertise in their listings, and this year, it eliminated buyer-protection for non-PayPal transactions. eBay owns the PayPal payment service.’
The article also references the old conflict between PayPal and eBay. Before eBay purchased PayPal, PayPal’s management team prepared an anti-trust lawsuit against eBay and threatened to pursue the action. Ultimately, PayPal did not file the anti-trust lawsuit, but it is ironic given the current lawsuit’s claims.
Very interesting stuff. We will have to keep an eye on how this develops.